We package and ship your order as soon as possible. Orders are subject to verification and approval before shipping and may take several days to process. We only ship during business days and do not ship on Saturdays, Sundays, or holidays. While we w
It typically takes 1-2 business days to process orders and prepare them for shipment and this does not take into account weekends or holidays. This means that an order placed on Friday might not ship until the following Tuesday, so keep this in mind
Once your order has shipped you will receive a tracking link via email. From there you will be able to track your order. If you did not receive a tracking link please reach out to customer service via our help portal.
Orders typically ship within 2 business days from the day you placed them. PLEASE NOTE: This does not apply to items made-to-order. After you place your order and it has shipped, you will receive a tracking link that will have an arrival date estimat
If you placed an order outside of the United States, your order may be subject to customs fees. Every country has its own set of regulations so please contact your local postal service or customs office to learn more about how your country handles ta
All orders ship from our fulfillment center in Los Angeles, CA.
If you would like to have an order shipped to a hotel, please contact the hotel to make sure that they can receive packages and that you allow enough time for the package to reach the hotel before you check out. You must use USPS Priority shipping fo
Occasionally orders are returned back to our fulfillment center. There are a few reasons this can happen. Please note, it is your responsibility to ensure your address is correct. The package is damaged in transit. The address given is incorrect. Alw
If you selected expedited shipping during checkout, rest assured that your shipping time will be expedited once your order is processed. Expedited shipping doesn't eliminate the processing time for your order. Our team works diligently to prepare and
Please reach out to Customer Support by submitting a ticket. We are happy to help investigate any merch issues.