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Coachella Merchandise Help Center logo

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TICKET HELPUpdated 23 days ago

As the official merch store for Coachella, we're here to ensure you have access to all the latest and greatest festival gear. However, for inquiries directly related to festival events and ticketing issues, it's best to reach out to Coachella's dedicated support team.

Festival Ticketing Support: For all your ticketing needs, including purchases, refunds, and general inquiries, Coachella has set up a comprehensive support system through AXS. You can access a wide range of support options to get the help you need promptly.

How to Contact Coachella for Ticketing Support:

  1. AXS Support Portal: For detailed support regarding ticketing, please visit AXS Support. Here, you'll find answers to frequently asked questions, guidance on ticketing issues, and more. For immediate assistance, take advantage of the live chat feature available on the AXS support page. This service puts you in direct contact with a support agent who can help resolve your queries on the spot.
  2. If you prefer to reach out via email, Coachella can be contacted at [email protected]. Whether you have specific questions or need further information about the festival, the Coachella team is ready to assist you.

We understand how important it is for you to have a smooth and enjoyable festival experience. While we're always here to support you with merchandise-related inquiries, the Coachella team is best equipped to help with festival and ticketing issues. Don't hesitate to reach out directly through the provided channels for the fastest support.

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