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<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 24px; color: rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Work on processing orders typically begins as soon as we receive them. For this reason, we cannot guarantee any changes to your order once it has been submitted, including your address.</p><p>If you accidentally entered an incorrect shipping address, please contact us to let us know you need to update your address. Please include your full name, order number, and the correct shipping address.</p><p style="box-sizing: border-box; margin: 0px 0px 24px; color: rgb(51, 51, 51); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We do our best to get it changed before your order is fulfilled. If it does ship before we can fix the issue, please reply to our message when the tracking information states that it is being returned to the sender. As soon as we receive it, we can assist with a refund.</p>

Work on processing orders typically begins as soon as we receive them. For this reason, we cannot guarantee any changes to your order once it has been submitted, including your address. If you accidentally entered an incorrect shipping address, pleas

WHAT SHOULD I DO IF I ENTERED AN INCORRECT SHIPPING ADDRESS?

ORDERS & PAYMENTS

TICKET HELP

SHOPPING AT THE FESTIVAL

WHAT'S THE LAST DAY TO PLACE AN ORDER FOR PRE-FESTIVAL DELIVERY?

COACHELLA 2024

WHEN WILL THE REDEMPTION BE LIVE?

WHO IS THIS RELEASE AVAILABLE TO?

WHAT ARE THE TERMS OF SALE?

WHO DO I ASK ABOUT NFT REDEMPTION?

DID MY ORDER GO THROUGH?

WHY AM I UNABLE TO COMPLETE MY REDEMPTION?

WHEN WILL I RECEIVE MY ORDER?

HOW DO I PURCHASE AVAX?

WHAT ARE GAS FEES?

VIP + OASIS LOUNGE KEEPSAKE

CAN I MODIFY OR CANCEL MY ORDER?

WHY WAS MY ORDER CANCELED?

ACCEPTABLE FORMS OF PAYMENT

WHY WAS I CHARGED MULTIPLE TIMES?

MY CREDIT/DEBIT CARD ISN’T GOING THROUGH

WHAT IS A NON-STERLING TRANSACTION FEE?

OUR SHIPPING PROCESS

PROCESSING TIME

HOW DO I TRACK MY ORDER?

INTERNATIONAL TAXES AND CUSTOMS FEES

WHERE IS MY ORDER SHIPPING FROM?

CAN I HAVE MY PACKAGE SHIPPED TO A HOTEL?

WHAT DO I DO IF MY PACKAGE IS RETURNED TO SENDER?

I PAID FOR EXPEDITED SHIPPING. WHY HASN'T MY ORDER SHIPPED?

WHAT DO I DO IF THERE IS AN ISSUE WITH THE ITEM I RECEIVED?

SHIPPING

OUR RETURN POLICY

DAMAGED OR DEFECTIVE ITEMS

WHAT IS CORSO GREEN SHIPPING PROTECTION?

WHY DOES CARBON OFFSET MATTER AND HOW DOES IT WORK?

HOW DO I FILE A CLAIM?

CORSO GREEN SHIPPING PROTECTION

GARMENT CARE INSTRUCTIONS

WHAT SHOULD I DO IF I ENTERED AN INCORRECT SHIPPING ADDRESS?Updated 21 days ago